Terms and conditions

1.1woningcheck.ai is a service of Leadspot B.V., registered with the Dutch Chamber of Commerce under number 77391292, located at Waterlooplein 177D, 1011 PG Amsterdam, VAT number NL860993218B01. In these terms we are called “we” or “woningcheck.ai” and you are called “you”.

2.1Service: the woningcheck.ai website and app, including uploading documents and producing an analysis.

2.2Documents: everything you upload, such as documents about the property, papers, files and reports.

2.3Analysis: the report we produce with the help of AI based on your documents.

2.4Woningcheck: one analysis of one property.

2.5Personal data: data about an identifiable person, such as a name, a resident's address, a phone number, a bank account number or a signature.

3.1These terms apply to every use of the service: creating an account, uploading documents and ordering a woningcheck.

3.2You can only create an account once you have accepted these terms by ticking the box yourself. The box is never ticked in advance. You can read, download and save the terms beforehand.

3.3If you use the service as a consumer, you keep all your statutory rights. If a provision in these terms deviates from them, the law applies.

3.4If a provision is invalid, the others still apply. We replace the invalid provision with a valid one that comes as close to it as possible.

3.5These terms were drawn up in Dutch. The English version on the site is a translation for convenience. If the two differ, the Dutch text applies.

4.1woningcheck.ai reads the documents you provide about a property and uses AI to write an analysis of them. The analysis sets out what the documents say, where information contradicts itself, which documents are missing and which questions you can ask.

4.2The analysis may contain figures we derive from your documents, such as your share of building expenses, and public market figures for comparison. Derived figures and assumptions are marked as such.

4.3The analysis is a tool for your own judgement. You decide about the purchase.

This is the most important article. Please read it.

5.1Not a physical inspection. We do not visit the property and do not assess its physical condition. For that you need an on-site inspector.

5.2Not legal advice. We are not a civil-law notary or a lawyer. For legal questions about rights, obligations, easements or contracts, go to a notary or lawyer.

5.3Not a valuation and not financial advice. We say nothing about the value of the property, the size of an offer or your financing. A comparison of prices per square metre is not a valuation.

5.4Not purchase advice. We do not advise you to buy or not to buy a property.

5.5No guarantee of completeness or accuracy. The analysis only covers the documents you upload. What is not in them, we cannot assess. AI can make mistakes, such as a misread figure or an illegible scan. So check whatever matters for your decision in the original document. Each point states which document it comes from.

6.1You must be 18 or older to create an account.

6.2You provide correct details when you sign up. You keep your password secret and are responsible for what happens with your account.

6.3An account is personal. You do not share it with others and do not sell or rent it out.

7.1The price of a woningcheck and of the subscription is shown on the website and you see it before you order. All amounts include VAT.

7.2You pay in advance, via iDEAL or credit card. Payments run through our payment provider. We do not store any payment details ourselves.

7.3With the subscription you pay monthly in advance and are entitled to the number of woningchecks shown on the website. Checks you do not use in a month expire at the end of that month. The subscription continues until you cancel. You can cancel per month, in your account.

7.4As a consumer you normally have 14 days to withdraw from an online purchase. Because the analysis starts right after your order, we ask you at checkout to expressly agree to immediate performance. You then confirm that your right of withdrawal lapses once the analysis has been delivered. If you do not agree, we only start after the withdrawal period has ended.

7.5Did something go wrong technically and did you not get a usable analysis? Email us at info@woningcheck.ai. We will fix it or give you your money back.

8.1You choose what you upload. We do not ask for specific documents and do not collect documents ourselves from selling parties, websites or other sources.

8.2You only upload documents you have received and may use yourself for your own purchase decision, from the seller or contact person.

8.3By uploading, you declare that:

• you have the right to use these documents and have us process them for your analysis;
• you are not breaching any agreement by doing so, such as a confidentiality agreement with a seller or selling party;
• you are not infringing anyone else's rights by doing so, such as copyright or privacy;
• the documents concern the property for which you order the check.

8.4Documents often contain personal data of others, such as sellers, neighbours or VvE members. Do not upload more than necessary. Personal data that is not needed for the analysis, such as a copy of an ID or a bank statement, you may leave out or make illegible beforehand.

8.5You remain the owner of what you upload, or the rights stay with whoever already had them. We only get the rights set out in article 11.

9.1You do not use the service to:

• upload documents that have nothing to do with a property, or material that is unlawful;
• collect data about people or track people;
• resell analyses or offer them commercially to others;
• query the service automatically, scrape it or copy it;
• circumvent or disrupt the security or operation of the service.

9.2If you do not comply with these terms, we may restrict your access, refuse uploads or close your account. In case of misuse you get no refund for checks you can no longer use as a result, to the extent the law allows.

10.1If someone else holds us liable because you uploaded something you were not allowed to upload, for example in breach of article 8 or 9, you are answerable for it. You compensate the damage and reasonable costs we incur as a result, to the extent the cause lies with you.

10.2We will let you know as soon as possible when such a claim comes in, so you can respond.

11.1We only use your documents for your analysis. You give us the right to process your documents to the extent necessary to produce your analysis. We do not use them to train AI models.

11.2We do not keep originals. We read your documents, extract the relevant information as text and then delete the uploaded files. We do not share your original documents with anyone.

11.3We strip personal data before we store anything. We remove names, residents' addresses, phone numbers, email addresses, dates of birth, bank account numbers and signatures from the text before we store it. While your documents are being read, this data is processed briefly. There is no way around that. Our process is designed so that nothing traceable remains. Where an automatic filter misses something, we remove it as soon as we discover it.

11.4Reuse for the same property. If another user has had an analysis made of the same property in the past three months, we may deliver that analysis to you instead of a new one. Conversely, we may deliver your analysis, without personal data and without your name or account, to other users within those three months. By accepting these terms you consent to this.

11.5Address pages. For properties we have analysed, we may create a public page with a short summary of our own findings. That page never contains personal data, never text or images from the documents themselves, and never information about who requested the analysis. You give us the right to use our findings in that way.

11.6What we do keep. We keep your account details, your orders and your analyses. The text and analysis stay in your account until you delete them or close your account. What we are legally required to keep, such as invoices, we keep for as long as the law requires.

11.7Deletion. You can delete analyses and your account yourself. An analysis that has already been reused anonymously or appears on an address page can no longer be linked to you and is not covered by this.

12.1Leadspot B.V. is the controller of the personal data we process. How we do that and what rights you have is set out in our privacy statement. Questions about your data can be sent to privacy@woningcheck.ai.

12.2For the analysis, storage, email and payments we work with suppliers, including a provider of AI models. We have the agreements with them that the law requires. They may not use your data for their own purposes.

12.3Your data is stored within the European Union. If a supplier processes data outside the European Union, this only happens with the safeguards the GDPR requires, as described in our privacy statement.

13.1The analysis is a tool. You make the decisions about buying a property, and you are responsible for them.

13.2We are not liable for damage arising because:

• the documents you uploaded were incomplete, incorrect or out of date;
• you relied on the analysis without having the points that matter for your decision checked by an expert, as referred to in article 5;
• you uploaded documents in breach of article 8 or 9.

13.3If we are liable nonetheless, our liability is limited to the amount you paid for the woningcheck concerned. With a subscription, that is the amount of one month.

13.4These limitations do not apply in case of intent or deliberate recklessness on our part, nor where the law prescribes liability.

14.1We do our best to keep the service available, but do not guarantee uninterrupted operation. Maintenance, outages or problems at suppliers may interrupt the service temporarily.

14.2An analysis takes time. You get an email as soon as it is ready.

15.1The website, the software, the structure of the analysis and our texts belong to us.

15.2You may freely use the analysis you receive for your own purchase process, for example by sharing it with your partner, adviser, technical specialist, mortgage adviser or notary. You may not sell it or publish it publicly.

16.1We may change these terms. The current version is always on this page, with the date of the last change at the top. For important changes we will let you know by email and ask you to accept again.

16.2For a woningcheck you have already ordered, the terms as they read at that time apply. If you do not agree with a change, you can cancel your subscription or close your account.

17.1If you have a complaint, email us first at info@woningcheck.ai. Most things are sorted out quickly. We respond within 14 days.

17.2These terms are governed by Dutch law. If we cannot work it out together, we will submit the dispute to the competent court in the Netherlands. As a consumer you may also choose the court where you live.